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Privacy Policy

Last Updated: October 17, 2025

REVSTREAM LLC built the BessyVPN app as a Freemium app. This SERVICE is provided by BessyVPN at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at BessyVPN unless otherwise defined in this Privacy Policy.

Information Collection and Use

Data We Collect

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to:

  • Account Information: Email address and password (if you create an account)
  • Payment Information: Billing details, country/address (for premium subscriptions)
  • Device Information: Device type, operating system version, app configuration
  • Log Data: In case of errors, we collect data including IP address, device name, timestamp, and usage statistics

Data We Do NOT Collect

As a VPN service committed to privacy, we do NOT log or store:

  • Websites visited
  • DNS queries
  • Browsing history
  • Connection timestamps
  • Bandwidth usage
  • IP addresses during active VPN sessions

How We Use Your Data

We use the collected information for:

  • Providing and maintaining our Service
  • Processing payments and subscriptions
  • Troubleshooting technical issues
  • Improving app performance and user experience
  • Communicating with you about service updates

Data Retention

  • Account data is retained while your account is active
  • Payment information is processed by third-party payment providers
  • Error logs are retained for 30 days for troubleshooting purposes
  • Upon account deletion, all personal data is permanently removed within 30 days

Authentication Services

Firebase Authentication

We use Firebase Authentication, a service provided by Google, to manage user accounts and authentication processes. Firebase Authentication may collect and process the following information:

  • Email addresses used for account registration and login
  • Authentication tokens to maintain secure sessions
  • Account creation and last sign-in timestamps
  • User unique identifiers (UID) generated by Firebase
  • IP addresses at the time of authentication events
  • Device information including user agent strings

Firebase Authentication data is processed in accordance with Google's privacy policies and is used solely for the purpose of:

  • Verifying user identity
  • Managing account access and security
  • Preventing unauthorized access
  • Enabling password recovery functionality

For more information about how Firebase handles your data, please refer to the Firebase Privacy Policy.

Anonymous Authentication

BessyVPN offers anonymous authentication as an option for users who prefer not to provide personal information. When you use anonymous authentication:

What happens during anonymous authentication:

  • A unique anonymous identifier is generated for your device
  • No email address, name, or other personal information is required
  • You can use basic features of the Service without creating a traditional account

Data collected during anonymous authentication:

  • Anonymous user ID (a randomly generated identifier with no connection to your personal identity)
  • Device type and operating system version (for compatibility purposes)
  • Basic usage statistics (app launches, feature usage) in anonymized form

Important notes about anonymous accounts:

  • Anonymous accounts are device-specific and cannot be recovered if you uninstall the app or switch devices
  • You may upgrade an anonymous account to a full account at any time by linking an email address
  • Anonymous usage data cannot be used to identify you personally
  • If you choose to upgrade to a premium subscription, you will need to provide payment information, but your VPN usage will remain unlogged

Strict No VPN Traffic Logging Policy

Our Commitment to Your Privacy

BessyVPN operates under a strict no-logs policy for all VPN traffic. We are committed to ensuring your online privacy and anonymity while using our Service.

What We Do NOT Log

We do NOT collect, store, monitor, record, or share any of the following information when you are connected to our VPN servers:

Browsing Activity:

  • Websites you visit
  • Web pages you view
  • Search queries you perform
  • Content you access or download
  • Applications you use while connected

Connection Data:

  • Your originating IP address
  • The IP address assigned to you by our VPN
  • Connection timestamps (when you connect or disconnect)
  • Session duration
  • Server locations you connect to

Network Traffic:

  • DNS queries and responses
  • Traffic destinations
  • Bandwidth consumption or data transfer amounts
  • Protocol information
  • Packet contents

Technical Implementation

Our no-logs policy is implemented through:

  • RAM-only servers: Our VPN servers run entirely on volatile memory, meaning no data is written to permanent storage
  • Automatic data purging: Any temporary data required for the VPN connection is automatically erased when the session ends or the server restarts
  • No traffic inspection: We do not perform deep packet inspection or any form of traffic analysis
  • Minimal connection data: We only process the minimum technical data required to establish and maintain your VPN connection in real-time

What We May Process Temporarily

To provide the VPN service, we temporarily process (but do not store):

  • Authentication credentials to verify your subscription status
  • Server load information to optimize connection routing
  • Connection handshake data required by VPN protocols

This data exists only in server memory during your active session and is not written to any persistent storage.

Third-Party Verification

We are committed to transparency regarding our no-logs policy. We do not share any user activity data with third parties, governments, or law enforcement agencies because we simply do not have this data to share.

Legal Requests

In the event of legal requests for user data, we can only provide information that we actually possess, which is limited to:

  • Basic account information (email address, if provided)
  • Payment records (processed by third-party payment providers)
  • We cannot provide browsing history, connection logs, or traffic data because we do not collect or retain this information

Third-Party Services

The app uses third-party services that may collect information used to identify you:

Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Objection: Object to processing of your personal data
  • Withdrawal: Withdraw consent at any time

To exercise these rights, contact us at info@bessy.my

Log Data

We want to inform you that whenever you use our Service, in case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Important clarification: This Log Data refers only to application error logs and crash reports, not VPN traffic or browsing activity. Our strict no-logs policy for VPN traffic remains in effect at all times.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these "cookies" explicitly. However, the app may use third-party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service
  • To provide the Service on our behalf
  • To perform Service-related services
  • To assist us in analyzing how our Service is used

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

VPN traffic exception: Third-party service providers do NOT have access to your VPN traffic, browsing activity, or connection logs, as this data is not collected or stored.

Data Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. We implement appropriate technical and organizational measures including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure payment processing through certified providers
  • RAM-only VPN server infrastructure
  • Industry-standard VPN encryption protocols (WireGuard, IKEv2)

However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. By using our Service, you consent to this transfer. We ensure appropriate safeguards are in place for such transfers.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.

GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have specific rights regarding your personal data as outlined in the "Your Rights" section above.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date at the top
  • Sending an email notification for material changes (if you have provided an email address)

Changes become effective immediately upon posting. Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: info@bessy.my
Company: REVSTREAM LLC
Address: 3A, MOSKOVYAN STREET, 0002 Yerevan, Yerevan City, Armenia

For data protection inquiries or to exercise your rights, please use the same contact information.